USE CASE - MAINTENANCE WORK ORDERS

Create Mobile Work Orders with Forms, Tickets, Escalation & Approvals

Accessible anytime on any device

Accessible anytime on any device

Stakeholders can access assigned work orders on the go on any mobile device
Instant communication

Instant communication

Store Managers and Vendors are instantly notified when an action is required
Easily search and retrieve

Easily search and retrieve

Work orders can be easily searched for and viewed when required
Improved data accuracy

Improved data accuracy

Work order data is accurately recorded and can be reconciled against invoices

Work orders created and managed anywhere.

  • Challenges

    Lack of transparency

    Key business stakeholders do not have the ability to easily view and retrieve work order records

    Poor communication

    There is often limited communication between vendors and store managers resulting in frustrated store managers and work orders not being adequately resolved

    Unproductive work and increased costs

    A lot of time is wasted on manual data entry and retrieval of records
  • Solution

    Easy self-service via any device

    Employees and vendors can securely create, view and update work orders for their area of responsibility

    Instant notifications

    Stakeholders involved in the work order process are instantlty notified via email, onsite and/or push notifications when action is required

    Integrate or configure Mumba Cloud

    Mumba Cloud solution can easily integrate with your existing ERP / asset management systems or be configured to allow you to complete required processes within Mumba Cloud
  • Outcome

    Improved visibility

    Work orders can be created, viewed and managed when required, eliminating time spent on trying to find information and follow up for updates

    Enhanced user experience and communication

    Stakeholders involved in the work order process receive instant communications to ensure that action is carried out in a timely manner

    Increased productivity and cost savings

    The need for manual paper based processes is eliminated along with a reduction in requests therefore resulting in significant cost savings to the business

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  • UXC Red Rock

    UXC Red Rock

    “Mumba Cloud is changing the face of enterprise software the same way that Apple revolutionized the smartphone. I've used them and I'm very impressed.”

    Jonathan Rubinsztein
    CEO - UXC Red Rock