Developing the optimal company culture is widely recognised as an integral component of success in business. But corporate culture is not one dimensional but rather multidimensional.
In his recent-ish blog, expert Lou Markstrom provides guidelines as to what companies can do to develop a leadership culture in IT and thereby move up the IT Maturity Curve.
The 10 tips required to cultivate a winning culture that Markstrom recommends (with some input of our own) are:
Detect signs of stagnation
Ask why things are done. If the answers are: 'Because that's the way we do things, or why fix what's broken', take this as a sign of complacency and stagnation. This needs to be addressed ASAP.
Encourage new thinking and innovation
Encourage employees at all levels to think out of 'the box' and be innovative. Create a forum for this. In addition, incentives may also be appropriate.
Team members often have trepidation in passing on customer criticism to managers, in case they are blamed. This should be removed and a culture built that encourages learning from mistakes.
Give your team a great future vision
Provide your team with a future vision of your organisation and culture that they will be proud of.
Show your team how they fit in
Not only do you need to provide your team with a great vision but you also need to illustrate simply and realistically how they fit in and their benefits as stakeholders.
Not only should success be defined, but also shared in meaningful ways that could create emotional attachments with your organisation. Instead of only discussing statistics also provide real life examples of how your organisation has assisted and benefited others through team efforts.
Encourage working in tandem
Be aware of silos that may develop within your organisation, such as an 'us vs. them' attitude and foster a united team culture. Do this by explaining the interdependency of everyone in the team. In this regard a sports team analogy is useful.
Be accessible to the team and have their interests at heart
It's important that your team has reasonable access to you and believes you genuinely have their interests at heart in order to build loyalty within the organisation. Being a good listener certainly helps.
Be at the coalface
Become known for being at the coalface of your organisation. This is a characteristic that business leaders like Sam Walton of Walmart and Richard Branson showed time and time again. After all, actions speak louder than words.
One of the biggest areas of complaint by workers is that their efforts are not recognised or appreciated. This is easily remedied and a reward element can reinforce this, as can intercompany communications.
Markstrom's advice adds valuable perspective to cultivating a leadership culture in IT and beyond. In this regard Mumba Cloud's advanced enterprise mobility solution can add significant value with many of the processes and procedures involved in this post today, to attain the desired outcomes.